New York Mountain Tours

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Terms & Conditions

FARES AND PRICES

All fares and prices quoted are subject to availability. Prices are subject to change until full payment is received and voucher(s) are issued. Prices that are quoted include all taxes and fees unless we advise otherwise.

YOUR VOUCHER AND DEPARTURE POINT

Please present your voucher to the tour guide15-20 minutes before the departure of your tour. The location of the departure point can be found in the description of the tour and is stated on your booking confirmation. We cannot be held responsible for clients showing up late for their tours and missing the bus.

AVAILABILITY

The ski resort products and services sold through this site are subject to availability and can be withdrawn without notice. Tour is confirmed when full payment is received.

GIFT CERTIFICATE USE

Gift Certificates must be redeemed through New York Mountain Tour's Web site, www.newyorkmountaintours.com, or by calling (877) 218- SNOW (7669) toward the purchase of eligible products. If an order exceeds the amount of the Gift Certificate, the balance must be paid with a credit card or other available payment method. New York Mountain Tours will have the right to close customer accounts and request alternative forms of payment if a fraudulently obtained Gift Certificate is redeemed and/or used to make purchases on the newyorkmountaintours.com web site. Gift Certificate must be booked and taken within the ski season of the date of issue of the Gift Certificate.

IMPORTANT

We request that you carefully check the dates on your voucher and to contact us immediately if they are not correct.

All participants must sign a Liability Release Waiver.

New York Mountain Tours LLC is not responsible for:

Payment must be made by credit card. (Please contact us if you would like to another payment method)

All contents of this website are © property of New York Mountain Tours LLC, Unless otherwise noted.

CANCELLATION POLICY

If you wish to cancel your trip reservations, please call us at (914) 441-SNOW or mail@newyorkmountaintours.com

Cancellations made up to 48 hours before the trip will receive a refund.

Cancellations made 48 to 24 hours before the trip will receive a refund for the cost of the lift ticket, rental or lesson. Cost of the bus ride will not be refunded.

Cancellations made 24 hours before the trip, on the day of and no-shows will not be refunded.

New York Mountain Tours LLC reserves the right to cancel a trip due to inclement weather or failure to meet minimum reservations.

PRIVATE SKI TOUR TERMS & CONDITIONS

A deposit of $300 is required at the time of booking by credit card. Reservations will not be processed without the deposit. Full payment is due two days before the trip date. The deposit will be applied to the tour or refunded within one business day of the trip date if the trip is not cancelled.

Cancellation & Refund Policy: Cancellations made 30 days prior to the tour date will receive a full refund of the deposit. Cancellations made after 30 days before the trip date will not receive a refund for the deposit fee. Notification for trip cancellations must be made by telephone at (914) 441-SNOW and a confirmation must be received. Participant fees will be refunded for any unused tickets or products.

All participants must sign a liability release agreement. When renting equipment, an additional release may be required.

Problems arising from weather related delays or cancellations as well as mechanical problems occurring to the motor coach which cause a delay in the tour will be handled as expeditiously as possible by the carriers. Every effort will be made to adjust the timetable and accommodate the group’s itinerary. New York Mountain Tours LLC cannot be held responsible for said delays by the director of the group or participants. No refund will be granted to the group or participants unless offered by the carrier or carriers involved.

*See your Group Tour Contract for additional information.




YOUR RESPONSIBILITY CODE


Winter sports can be enjoyed in many ways. At ski areas you may see people using alpine, snowboard, telemark, cross country and other specialized ski equipment, such as that used by disabled or other skiers. Regardless of how you decide to enjoy the slopes, always show courtesy to others and be aware that there are elements of risk in winter sports that common sense and personal awareness can help reduce. Observe the code listed below and share with other skiers and snowboarders the responsibility for a great skiing experience.

1. Always stay in control, and be able to stop or avoid other people or objects.
2. People ahead of you have the right of way. It is your responsibility to avoid them.
3. You must not stop where you obstruct a trail, or are not visible from above.
4. Whenever starting downhill or merging into a trail, look uphill and yield to others.
5. Always use devices to help prevent runaway equipment.
6. Observe all posted signs and warnings. Keep off closed trails and out of closed areas.
7. Prior to using any lift, you must have the knowledge and ability to load, ride and unload safely.

KNOW THE CODE. IT'S YOUR RESPONSIBILITY.
This is a partial list. Be safety conscious.
Officially endorsed by: 
NATIONAL SKI AREAS ASSOCIATION